Good to know at AlpenParks Hagan Lodge in Altaussee

Here you will find information that is useful for your summer or winter vacation in the AlpenParks Hagan Lodge chalet village.

FAQ´s

AlpenParks Hagan Lodge is car-free. Free parking facilities are available at the resort.

E-charging stations are available. Please notify us when booking.

You can ski right to the lodges. Ski lifts and ski schools are located directly within the resort.

The AlpenStub'n is located within the resort, and there are additional inns and restaurants in the immediate vicinity.

Please place your order at the reception by 4 pm of the previous day and we’ll bring it to your door at 8 am next morning.

With prior registration before arrival and for an additional fee, it is possible to bring your four-legged family member along on your AlpenParks Hagan Lodge vacation. Due to hygiene regulations in the hotel industry, it is necessary to notify the reception in advance about pets. The presence of pets will be monitored during the stay!

We kindly request your consideration and adherence to the following points.
Throughout the Ausseerland region, there are:

  • Leash requirement and
  • duty to dispose of dog waste

You can find dog waste bags for disposal freely available at every garbage station within the chalet village. We kindly ask you, for the well-being of all and the maintenance of our beautiful facility, to adhere to these points.

The cost per dog per night is €25.00 (maximum 1 dog allowed per lodge). Any damages or special cleaning costs resulting from dogs in the lodges will be billed to the owners.

Important! Since there are pet-free lodges for allergy sufferers, if a pet is not registered, both the nightly surcharge and an additional €150.00 will be charged.

On the day of arrival, our lodges are available from 4:00 PM. If you plan to arrive after 6:00 PM, please contact us in advance.
On the day of departure, we kindly ask you to vacate the lodge by 10:00 AM. However, you are welcome to continue using the parking area.

You can settle your account in cash, via cash card or credit card (Visa and Mastercard).

Our reception is open for you every day from 8 am to 8 pm.

A supermarket for your daily needs is 2.5 km (an approximate five-minute drive) away.
Unimarkt Altaussee: Monday to Friday from 7.30 am to 7.30 pm
Saturday 7.30 am to 1.00 pm

The AlpenParks superior service covers the basic arrangement: a towel package consisting of one large and one small towel per person, soap, shower gel, toilet paper, facial tissues, sauna towels, washing-up liquid, dishwasher tablets, kitchen roll, filter, salt & pepper, sponge cloth, dish rags, filter coffee maker, free WLAN, bed linen and towels included, LCD TV, stereo.

Gladly. Please notify the reception. 8 nights and more: one bedlinen change included.

- Additional change of hand and bath towel € 5 per set
- Additional bedlinen / laundry change € 5 per set

Additional bed: one-time € 19

Can be booked on request.