General information for your
stay in Matrei

Here you can find all the important general information for your holiday time in Matrei in Osttirol. We are pleased to answer any other questions you may have.

Questions & answers

Are parking spaces available near the apartmentl?

There are parking spaces available.

How far is it to the ski lift?

The holiday apartments are located in close proximity to the Valley Station of the new top ski & hiking region Grossglockner Resort.

Where’s the next restaurant?

The restaurant "Alte Mühle" in Matrei is located right next to the apartment.

Can I bring my dog?

Pets are not allowed.

What’s the Osttirol Glockner-Dolomiten Card all about?

The card combines 23 destinations on one handy keycard. For three or seven days you can visit five mountain railways, five swimming pools and thirteen different "Nature & Culture" offers - once a day at no extra cost.

How can I settle my account?

You can settle your account in cash, via cash card or credit card (Visa and Mastercard).

How late is the reception open?

Our reception is staffed daily. Exact times can be found according to the appendix on site. By phone we are available for you 24 hours.

Where can I shop and what are the opening hours?

The holiday apartment is located directly in the popular holiday resort Matrei, only 400 m from the village centre.

Supermarket (two-minute walk)
Monday to Friday from 7.15 am to 7.30 pm
Saturday 7.15 am to 6 pm

Pharmacy: Tauern Apotheke in Matrei
Monday to Friday from 8 to 12.30 am and 2.30 to 6.30 pm
Saturday from 8.30 to 12 am

Was ist in meinem Apartment schon alles vorhanden?

Die Grundausstattung wird durch den AlpenParks Superior Service abgedeckt:

  • Hochwertige Einbauküche mit Vollausstattung
  • Marken-Küchengeräte Ceranherd, Backofen, Mikrowelle, Kühlschrank, Tiefkühler, Geschirrspüler
  • Toaster, Wasserkocher, Nespresso- und Filterkaffeemaschine
  • Vorraum mit Garderobe
  • Smart TV, WLAN, Safe
  • Großer Balkon oder Terrasse mit Tisch, Stühlen und Sonnenschirm
  • Reinigungsausstattung und Wäschespinne
  • Ein Handtuchpaket pro Person (1 kleines und 1 großes Handtuch)

- Küchen Starter Paket mit Spülmittel, Geschirrspültabs, Küchenrolle, Filter, Wettex, Geschirrtücher, 2 Kaffeetabs, Salz und Pfeffer

Superior Service:
Duschgel, Toilettpapier und Müllsäcke erhalten sie auf Wunsch kostenlos nachausgestattet.

Is there a ski school / sports store nearby?

There are some ski schools and sport shops in walking distance.