General Terms and Conditions

General information
Type of business: Apartments
UID number: ATU15496504

Arrival and departure
Check In: 15:00 o'clock
Check Out: 11:00 a.m.

Booking and deposit
Salzburg Savings Bank
IBAN: AT44 2040 4000 4054 0221

Your booking is guaranteed and binding with the deposit.
Please book free of charge with the recipient
Private guests- Individual: 30% before arrival
Rest at departure

Invoice address
AlpenParks Matrei GmbH
Hafnergasse 5/1c
5700 Zell am See


  • up to 3 months before the arrival date - free of charge
  • up to 1 month before the arrival date - 40% of the total arrangement price
  • up to 1 week before the day of arrival - 70% of the total arrangement price
  • in the last week or NO SHOW - 90% of the total arrangement price

Take out a travel cancellation insurance to cover yourself in case of illness!
Legal basis of the Austrian hotel regulations.
Place of jurisdiction is Innsbruck.

Cash or also with the EC (Bankomat) card can be paid free of charge, we also accept the most common credit cards VISA and MASTER CARD.

Legal basis
The Austrian hotel contract conditions of the Austrian Hotel Association apply. Read here more.