Questions and answers about your holiday between Saalbach and Zell am See

Important information

Here you will find answers to frequently asked questions and useful information about AlpenParks Apartment Ferienresort Rehrenberg. We want to make sure that your stay with us is as pleasant and smooth as possible.

Questions and answers

Parking spaces are available. One free parking space is included per apartment. If you arrive with several cars per apartment, they can be parked in the general outdoor parking lot free of charge.

Ski out from the resort to the valley station zellamseeXpress (entry to the ski area Schmittenhöhe) possible.
The ski bus stops directly at the entrance (a few minutes walk) and takes you quickly and comfortably to Saalbach to the Schönleitenbahn (entrance to the Skicircus Saalbach-Hinterglemm-Leogang-Fieberbrunn).

The center is about 15 minutes walk away.

Our reception is staffed daily. Exact times can be found according to the appendix on site. By phone we are available for you 24 hours.

Our apartments are available to you from 4 pm on the arrival day. We ask you to vacate the rooms by 10 am on departure day.

In case of late arrival, please contact the reception team in time.

Directly in the resort you will find a minishop.
In Saalbach you will find a Billa, Mpreis and a bakery.

Right next to the reception and also at the valley station zellamSeeXpress you will find sports stores.

Glemmerstrasse 260
A-5752 Viehhofen
T: +43 6542 21856

Zur Onlinebuchung Ski Dome Oberschneider

Bründl Sports Viehhofen Talstation
Glemmerstraße 311
5752 Viehhofen
Tel.: +43 6542 80200

Sport Embacher & Skiverleih
Dorfplatz 154 • 5752 Viehhofen
Tel. Hansi +43 664 2022081
Tel. Michi +43 660 7088415

You will find the OBERSCHNEIDER ski school right next to the reception.

Glemmerstrasse 260
A-5752 Viehhofen
+43 6542 21856

  • Breakfast buffet: The breakfast buffet in the bistro can also be booked.

    • Children up to 4 years: free of charge

    • Children from 4 to 14 years: EUR 8,-

    • Adults: EUR 18,-

  • Bread roll service on request (please pre-order for Saturday, Sunday and Monday by Friday 4 pm at the latest)

Your four-legged companion is welcome to join you on holiday. (only with preregistration)
We charge € 19 per day (without food). From winter 2024/25: € 25,- per day.

  • Dogs are not allowed at the restaurant and spa area.
  • We’d like to inform you that there are several fireworks in Viehhofen on New Year’s Eve. Thus, sensitive dogs may not stay unsupervised in the apartments on this night.

You may gladly settle your bill with CASH, EC or credit card (Visa and Master Card). The bill is payable upon departure. You are welcome to pay your bill the evening before departure. 

The basic amenities are covered by the AlpenParks superior service:

  • High-quality fitted kitchen with full equipment
  • Branded kitchen appliances ceramic stove, oven, microwave, refrigerator, freezer, dishwasher
  • Toaster, kettle
  • Rehrenberg I: Nespresso and filter coffee holder
  • Rehrenberg II: Nespresso and filter coffee machine
  • Anteroom with wardrobe
  • Smart TV, WLAN, Safe
  • Balcony or terrace
  • Cleaning equipment and rotary clothes dryer
  • One towel package per person (1 small and 1 large towel)
  • Kitchen starter pack with detergent, dishwasher tabs, kitchen roll, filter, dishtowels.
  • Shower gel, toilet paper, garbage bags are available on request free of charge.
  • Umbrellas are available upon request.

Gladly possible at any time, just let reception now.

  • From 8 nights 1x intermediate cleaning and linen change is included.
  • Additional towel and bath towel change € 6,- per set

Baby kit (on request) - one-time € 10

Final cleaning: mandatory.
Waste disposal is not included in the final cleaning. The waste has to be disposed into the respective containers which are located in the main building (waste separation)

  • Intermediate cleaning optionally bookable upon reservation: Recycling, bed-making, towel change, bath/WC cleaning, kitchen
  • Daily cleaning / 2-day cleaning optionally bookable upon reservation: Recycling, bed-making, towel change, bath/WC cleaning - no kitchen

We ask you to book additional cleaning up to 2 weeks before arrival. On site, this is only possible subject to availability.

You can use the washing machine / dryer for an extra charge.

We recommend a travel cancellation insurance. We will be happy to advise you on this at the reception. For more detailed information please click here.

  • Free up to 3 months before arrival
  • 8 to 6 weeks before arrival date – 40% of total cost
  • 6 to 1 week before arrival date – 70% of total cost
  • 1 week to arrival date – 90% of total cost
  • NO SHOW – 100% of total cost