Gruppe wandern zum Salzbodensee rauf

Wandergruppe am Gletscherweg Innergschlöss

General Terms and Conditions
Hotel Matrei

Travel Insurance

We provide you a travel insurance which you can conclude directly at your booking.

Information sheet Hotelstorno Plus

General Terms and conditions

General information
Business type: Hotel, breakfast – depending on agreement, half or full board
Check-in: 3:00 p.m.
Check-out: 10:00 a.m.
VAT number: ATU15496504

Arrival and Departure
Check-in: 3:00 p.m.
Check-out: 10:00 a.m.

Booking and deposit
Sparkasse Salzburg
Bank code: 20404
Account No: 00040540221
IBAN: AT312040400040742991
Your booking is guaranteed and becomes binding upon payment of a deposit.
Please effect payment so the recipient does not have to pay fees.

Deposit for private guests      30 %
Deposit for groups                 50 %

Billing address
myAlps Gastro Group e.U
Gereitstrasse 2
9971 Matrei in Osttirol


  • Up to 3 months before the arrival day – free of charge
  • Up to 1 month before arrival day – 40% of the entire package price
  • Up to 1 week before arrival day – 70% of the entire package price
  • In the last and upon NO SHOW – 90% of the entire package price

Please take out travel cancellation insurance, so you are covered in case you fall ill.
Legal basis is Austrian hotel regulations.
Court of jurisdiction is Innsbruck.

Payments made in cash or with a debit (cash machine) card can be effected fee-free. We also accept the most popular credit cards VISA and MASTER CARD.

Legal basis
Austrian hotel contract conditions in the Austrian hotel association apply.