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General information for your
stay in Matrei

Here you can find all the important general information for your holiday time in Matrei in Osttirol. We are pleased to answer any other questions you may have.

Questions & answers

Are parking spaces available at the hotel?

There are parking spaces available.

How far is it to the ski lift?

The hotel is located in close proximity to the Valley Station of the new top ski & hiking region Grossglockner Resort.

What’s the difference between the double room and the suite?

The 49 m² studios have their own small coffee corner area with a fridge, nespresso coffee capsule machine and a kettle.

Where’s the next restaurant?

The restaurant "Alte Mühle" in Matrei is located right next to the hotel.

Can I bring my dog?

Pets are not allowed.

What’s the Osttirol Glockner-Dolomiten Card all about?

The card combines 23 destinations on one handy keycard. For three or seven days you can visit five mountain railways, five swimming pools and thirteen different "Nature & Culture" offers - once a day at no extra cost.

How can I settle my account?

You can settle your account in cash, via cash card or credit card (Visa and Mastercard).

Where can I shop and what are the opening hours?

The hotel is located directly in the popular holiday resort Matrei, only 400 m from the village centre.

Supermarket (two-minute walk)
Monday to Friday from 7.15 am to 7.30 pm
Saturday 7.15 am to 6 pm

Pharmacy: Tauern Apotheke in Matrei
Monday to Friday from 8 to 12.30 am and 2.30 to 6.30 pm
Saturday from 8.30 to 12 am

Is there a ski school / sports store nearby?

There are some ski schools and sport shops in walking distance.