Questions & answers
Maria Alm

Here you can find all the important general information for your holiday at AlpenParks Hotel & Apartment Maria Alm.


Are parking spaces available at the hotel?

There is a hotel parking lot just 2 minutes walk from the hotel. We will be happy to inform you at the reception upon arrival.

How far is it to the ski lift?

The Natrunbahn valley station is 100m walking distance. The ski bus to Dienten and Mühlbach stops almost outside the hotel (approx. 1 minute). The ski bus runs approx. every 15 minutes.

Are bathrobes and towels provided in the sauna area?

A bag complete with towels, bathrobes and slippers for the sauna area is waiting for you in your room.

Is there a free wifi?

Of course, free wifi is available for our guests.

Can I bring my dog?

Your four-legged friend is absolutely welcome to join you on your holiday. Please contact us before your booking.
We bill € 15 per day (food not included) for cleaning services.

What can I do with the Hochkönig Card ?

Use all operating cable cars in Maria Alm, Dienten and Mühlbach free of charge all summer long. Free use of the hiking bus, one summer tobogganing session on the Biberg included, free admission to the public pools in Maria Alm / Mühlbach. Guided mountain bike and e-mountain bike tours... and in winter: one Go Pro helmet camera rental per stay and family, night skiing, and much more!

How can I settle my account?

You can settle your account in cash, via cash card or credit card (Visa and Mastercard).

What are the arrival and departure times?

Our rooms and apartments are available from 3 pm on your arrival day. We kindly ask you to vacate the rooms and apartments by 10 am on your departure day.

How late is the reception open?

Our reception is open for you every day from 8 am to 8 pm.

Where can I shop and what are the opening hours?

Supermarket (three-minute walk)
Monday to Friday from 7.15 am to 7.30 pm
Saturday 7.15 am to 6 pm

Open from 2 to 6 pm on Sundays and public holidays in winter.

Is there a ski school?

Next to the hotel you can find some ski schools.
- Skischule Maria Alm