FAQs & interesting facts AlpenParks Taxacher

•  1 free parking space per unit is available free of charge during the stay.
•  Garage parking spaces are available on request for an extra charge of € 15,- per night. (Please note: cars must not be longer than 5 m and not higher than 2.20 m).
•  Further parking spaces are available at a distance of 350m.

E-charging stations are available inside and outside (for a fee).

•  8-seater Maierl gondola, 500m (KitzSki ski area)
•  6-seater Pengelstein gondola, 1500m (KitzSki ski area)
•  8-seater KiWest gondola, 2500m (SkiWelt ski area)
•  4-seater chairlift Gaisberg, 500m (toboggan run, bike trails)

  20 minute walk along the "Aschauer Ache". (1.5 kilometers)

08.00 am to 7.00 pm. You can reach us by telephone 24 hours a day.

• Check In from 15.00 hrs
• Check Out until 10.00 am

A LATE CHECK OUT can be booked on site for an additional charge. For late arrivals please inform us in advance.

• Yes, in the center of Kirchberg (1.5km away).
• Selected supermarkets are open on Sundays and public holidays in the mornings and afternoons.
• We offer important items in our 24h snack vending machine in the hotel.

The nearest sports store is approx. 350m away. Also at the valley stations of the Maierl and Pengelstein cable cars.

Our partner for ski rentals is Sportsheaven Kirchberg, just a 2-minute drive away.

Your benefits at Sportsheaven Kirchberg:

• Test & Buy
• Huge selection in rentals and shop
• Quick processing
• Online shop
• Free for children up to 10 years old if both parents rent
• Delivery and pickup of rental equipment
• Rent for 7 days, pay for only 6
• Free foot and boot analysis
• Immediate service within 20 minutes
• 10% discount on all rental prices
• Early pickup available the day before from 2 PM
• Unlimited exchange of rental equipment
• Choose your ski equipment, get boots fitted, and have it all conveniently delivered to your hotel

Book online

The nearest ski school is at the Maierlbahn, 500m away.

Yes, at any time. Please make a reservation by 5 pm the day before. The surcharge is € 25 per adult and € 15 per child (6-14 years). If you book in advance for the entire stay, you will receive reduced prices of € 22 and € 12 respectively.

Dogs are allowed in selected apartments. The surcharge is € 35 (without food) per day. Food bowls and dog blankets are provided.

Dogs are allowed in the following categories: Studio COMFORT, Penthouse DREAMS, Apartment PREMIUM, Apartment DREAMS, Apartment DELUXE and DELUXE LUXURY.

Please understand that dogs are not allowed in the restaurants and in the garden, as well as on the terrace during the main meal times in summer.

• Dogs must be house-trained.
• The dog owner is liable without limitation for damage and soiling, in particular special cleaning, caused by the dog, therefore dog liability insurance is a prerequisite.

Behind the hotel, there is a beautiful walking path. Dog bags and waste garbage cans are available at regular intervals.

No, the card is not included free of charge. We will be happy to issue you with the Sommercard at any time at reception at a reduced price.

•  You will automatically receive a link online one day before arrival.
•  You can view and pay the invoice digitally at any time.
•  Online: Visa, Mastercard, Maestro, PayPal and instant bank transfer.
•  Of course, the reception staff are also available during opening hours. The invoice can also be paid in cash on site at any time.

The basic equipment is covered by the AlpenParks Superior Service:

•  High-quality fitted kitchen with full equipment
• Branded kitchen appliances Ceramic hob, oven, microwave, fridge, freezer, dishwasher
• Sandwich toaster, kettle, Nespresso and filter coffee machine
• Anteroom with wardrobe
• Smart TV, WLAN, safe
• Large balcony or terrace with table and chairs
• Cleaning equipment and rotary dryer
• One towel package per person (1 small and 1 large towel)
• Kitchen starter pack with washing-up liquid, dishwasher tabs, kitchen roll, filter, dishcloth, tea towels

Superior service:
Shower gel, toilet paper and garbage bags are available free of charge on request.

Possible at any time, just let reception know or write in the guest app.

• From 8 nights 1x intermediate cleaning and linen change is included.
• Additional hand and bath towel changes free of charge on request

• Possible on advance reservation. At short notice depending on availability:

• Baby cot or extra bed for children € 25 to € 45 once per stay

• Extra bed is possible in the existing pull-out couches. € 25 - € 45 per night for children from 6 years or for adults.

When booking double rooms, the hotel services are included as follows:
Daily garbage disposal, bed making, towel change, bathroom/WC cleaning.

When booking apartments: Final cleaning is included in the room price.

Waste disposal (bottles, boxes, cardboard, packaging material etc.) is not included in the final cleaning and can be charged separately. Please dispose of garbage in the designated garbage room.

• Intermediate cleaning or daily cleaning optionally bookable upon reservation: garbage disposal, bed making, towel change, bathroom/WC cleaning, kitchen
  • € 15 per person and day

We kindly ask you to book additional cleaning before arrival. On site this is only possible subject to availability. Additional cleaning services can also be booked on site, but only subject to availability.

Washing machine and dryer are available free of charge in the basement of the underground parking garage.

Laundry tabs are available for purchase at reception.

Yes, some of our rooms & vacation apartments are barrier-free (please specify when booking). There are also elevators in the house.

Video-monitored ski and bike storage including ski boot dryers are located in the building.