Blick über die Stadt Zell am See und den grünen Zeller See

Ausblick auf das Stadtzentrum von Zell am See

Information for your holiday
at AlpenParks Central Zell am See

In the rooms and apartments in Zell am See you can feel safe.

Safety in times of Covid-19.

The safety and health of our guests and employees is very important to us. At the rooms and holiday apartments in Zell am See we place great importance on hygiene and cleanliness. We train our employees in regular intervals to be always up to date.

Enclosed you will find a short summary of our Corona measures.

Special arrangements for summer 2021

Can I already book and when must I cancel at the latest?

FLEXI BOOKING 2021

  • 100% security - 0% cancellation fees
  • Cancellation free of charge until 7 days before arrival

Valid for corona-related cancellations such as official travel warnings or restrictions, proven illness, return travel restrictions or local travel bans that directly affect your booking.

In any case, we recommend taking out travel insurance.

Obligatory measures for summer 2021

Corona rule as of July 1, 2021

3-G rule
Effective July 1, the 3-G rule will apply in the following areas:

Food service

  • Hotel and accommodation industry
  • Recreational facilities (e.g. dance schools, zoos)
  • Cultural establishments (with the exception of museums, libraries, libraries and archives)
  • Sports facilities
  • Meetings (from a number of participants of more than 100 persons)
  • Trade and public fairs, congresses

Compulsory testing
Mandatory testing applies to persons 12 years of age and older

Contact data collection
The contact data of visitors will be collected up to and including July 22 in catering and accommodation establishments, non-public sports and leisure facilities and at gatherings with more than 100 people.

Mouth/nose protection & FFP2 masks
In public places, public transportation, customer areas of business establishments (e.g., retail, other services), and museums, wearing mouth-nose protection is mandatory in enclosed spaces.

Catering (including night gastronomy)
As of July 1, 75% of maximum occupancy is permitted in food service establishments where consumption is primarily standing.
As of July 22, there are no capacity restrictions.

Meetings
Beginning July 1, the following regulations apply to gatherings:

  • Gatherings of 100 or more people are subject to notification requirements
  • From 500 persons gatherings must be approved
  • In principle, there are no maximum limits and capacity restrictions

Mountain lifts

  • The lift companies have implemented a comprehensive range of measures to ensure your safety. Use of tubular scarves and masks (MNS or FFP2 in gondolas and chairlifts for people aged 14 and over), organised queuing areas, hygiene and disinfection measures, employee screenings and much more.

*Entry tests

  • Test validity:
    - Self-test with digital solution: 24 hours
    - Antigen test: 48 hours
    - PCR test: 72 hours
  • Testing exemptions for people who have recovered and been vaccinated:
    Recovered persons who were infected with Sars-Cov-2 are exempt from compulsory testing for 6 months after recovery. Proof by a segregation order from an authority, antibody test, etc.
    Vaccinated persons (proof by vaccination certificate, vaccination card or printout, subsequently by EU-wide "green passport") are exempt from the testing obligation under the following conditions: 
    - from the 22nd day after the first vaccination, whereby this may not be longer than three months ago
    - after the second vaccination, whereby the first vaccination must not have taken place more than nine months previously
    - from the 22nd day after vaccination with vaccines for which only one vaccination is scheduled, whereby this vaccination may not have taken place more than nine months previously

    Children up to the age of 12 do not need their own test result, a negative test from a parent or guardian is sufficient.
    Children 12 years and older need their own test result.

How do you regulate the Corona measures in the Hotel & Apartment?

SAFE HOSPITALITY - For your safety, our employees are tested weekly for Covid-19. Therefore we can offer you a carefree vacation experience in Austria.

DISTANCE - fortunately, our facility has been planned generously and according to the latest guidelines, so that the necessary distance will always be given in all areas. From the underground car park to the reception and on to the spacious holiday apartment or room.

DESINFECTION - is available to our guests in the public areas.

HYGIENE - has been one of the most important areas in the hotel and restaurant industry for years. Therefore all our employees were thoroughly trained and instructed before Corona. In the specialist areas of hotel laundry and building cleaning, we rely on long-term partners who specialise in hygienic cleaning. For example, bed linen is cleaned to hospital standards.

CONTACTLESS - but not alone - you can check in ONLINE from home. All information about the resort and the region can be requested online or simply by phone through our reception staff.

STREAMS AND SURFING - we have WLAN which you can use in the holiday apartments and public areas.

MOUTH PROTECTION - Please wear mouthguards in the reception area and keep your distance.

CLEANING - we trust in experienced partners who are specialized in hygienic cleaning. Of course all areas have been and will be thoroughly cleaned and disinfected, not forgetting door buckles, remote controls, telephone receivers, window handles, kitchen worktops ...

WHAT DO I HAVE TO CONSIDER WHEN ENTERING AUSTRIA OR RETURNING?

You can find all the detailed information on entering Austria or traveling home from Austria here.

This content was created by the Austrian National Tourist Office: Protection / Imprint / Terms of Use