Grüne Wiese mit Frühlingsblumen und im Hintergrund sieht man die traditionellen Ferienhäuser der Hagan Lodge

Moderne Chalets neben Blumenwiesen in Altaussee

Good to know
at AlpenParks Hagan Lodge

Here you can find detailed information for your stay in your chalet at AlpenParks Hagan Lodge.

Q&A

Are parking spaces available?

The AlpenParks Hagan Lodge is car-free. Free-of-charge parking options are available to you in the resort.

How far is it to the ski lift?

You can ski directly to the lodge! Ski school and ski lifts are all located directly at the resort.

Are there restaurants nearby?

The Alpenstubn is located at the resort; other inns and restaurants are within close proximity.

Can we have breakfast delivered to the lodge?

Please place your order at the reception by 4 pm of the previous day and we’ll bring it to your door at 8 am next morning.

Can I bring my dog?

Your dog is absolutely welcome.
We bill € 15 per day (food not included) for cleaning services.

What are the arrival and departure times?

Our rooms and apartments are available from 3 pm on your arrival day. We kindly ask you to vacate the rooms and apartments by 10 am on your departure day. You are welcome to use our parking lot afterwards.

How can I settle my account?

You can settle your account in cash, via cash card or credit card (Visa and Mastercard).

How late is the reception open?

Our reception is open for you every day from 8 am to 8 pm.

Where can I shop and what are the opening hours?

A supermarket for your daily needs is 2.5 km (an approximate five-minute drive) away.
Unimarkt Altaussee: Monday to Friday from 7.30 am to 7.30 pm
Saturday 7.30 am to 1 pm

What is already available in my apartment?

The AlpenParks superior service covers the basic arrangement: a towel package consisting of one large and one small towel per person, soap, shower gel, toilet paper, facial tissues, sauna towels, washing-up liquid, dishwasher tablets, kitchen roll, filter, salt & pepper, sponge cloth, dish rags, Nespresso coffee maker, free WLAN, bed linen and towels included, LCD TV, stereo.

I need more towels / fresh bedlinen?

Gladly. Please notify the reception. 8 nights and more: one bedlinen change included
- Additional change of hand and bath towel € 5 per set
- Additional bedlinen / laundry change € 5 per set

I need a high chair / additional bed. Do I have to pay extra?

Additional bed: one-time € 16

Daily cleaning / intermediate cleaning?

Can be booked on request.