GOOD TO KNOW

for your stay at AlpenParks Chalet & Apartment AreitXpress

... what I wanted to know – useful tips for AlpenParks AreitXpress Zell am See.

Q & A
ARE PARKING SPACES AVAILABLE AT APARTMENT?

There’s one free parking spot per apartment available for you in front of the buildings.

HOW FAR IS IT TO THE SKI LIFT?

The AreitXpress Valley Station is within brief walking distance from the apartment. Get there even faster with Pinzgauer Lokalbahn. Board the train right outside your door and exit at the Valley Station. You can ski all year round in the nearby glacier ski region of the Kitzsteinhorn in Kaprun.

IS THERE A SKI SCHOOL / SPORTS STORE NEARBY?

Ski schools and sports stores / rental are located directly at the AreitXpress Valley Station.

WHAT ARE THE ARRIVAL AND DEPARTURE TIMES?

Please check in and check out at Hotel & Apartment Central Zell am See.
Our rooms and apartments are available from 3 pm on your arrival day. We kindly ask you to vacate the rooms and apartments by 10 am on your departure day.

CAN I BRING MY DOG?

Your dog is absolutely welcome. We bill € 19 per day (food not included) for cleaning services.

IS THE ZELL AM SEE-KAPRUN SUMMER CARD INCLUDED IN THE PRICE?

The Zell am See-Kaprun Summer Card is included in the price from 15 May to 31 October. Save money by enjoying free admission to the cable cars, beach and indoor pools, and numerous other attractions! You can find more information here.

HOW CAN I SETTLE MY ACCOUNT?

You can settle your account in cash, via cash card or credit card (Visa and Mastercard).

HOW LATE IS THE RECEPTION OPEN?

Our reception in Hotel & Apartment Central, an approximate five-minute drive from here, is open for you every day from 8 am to 8 pm.

  • From September 1, 2025: Open daily from 8 a.m. to 6 p.m.
WHERE CAN I SHOP AND WHAT ARE THE OPENING HOURS?

Supermarket (two-minute drive)
Monday to Friday from 7.15 am to 7.30 pm
Saturday 7.15 am to 6 pmOpen from 2 to 6 pm on Sundays and public holidays in winter.

WHAT IS ALREADY AVAILABLE IN MY APARTMENT?

The AlpenParks superior service covers the basic arrangement: a towel package consisting of one large and one small towel per person, washing-up liquid, dishwasher tablets, kitchen roll, filter, sponge cloth, dish rags, Nespresso coffee maker, free WLAN, LCD TV, stereo.

I NEED MORE TOWELS / FRESH BEDLINEN?

Gladly. Please notify the reception. 8 nights and more: one bedlinen change included.
Additional change of hand and bath towel € 5 per set
Additional bedlinen / laundry change € 6 per set

I NEED A HIGH CHAIR / ADDITIONAL BED. DO I HAVE TO PAY EXTRA?
  • High chair and baby bed (on enquiry) – one-time € 29
  • Additional bed for children up to age 5 – one-time € 29
  • Additional bed for children aged 6 to 15 or adult: € 29 per night
Babysitter

We gladly organise a babysitter if available and on early notification.

DAILY CLEANING/INTERMEDIATE CLEANING?

Final cleaning: obligatory, daily cleaning is not included.
Final cleaning does not include waste disposal (bottles, boxes, cardboard, packaging material, etc.) and can be charged separately. Please dispose of the rubbish in the rubbish room provided.

  • Intermediate cleaning can be booked as an option when making a reservation: waste disposal, bed making, towel change, bathroom/WC cleaning, kitchen.
  • Daily cleaning/2-day cleaning optional bookable with reservation: waste disposal, bed making, towel change, bathroom/WC cleaning - no kitchen
    We kindly ask you to book additional cleaning up to 3 weeks before arrival. On site this is only possible according to availability.
  • Additional cleaning can also be booked on site, but only according to availability.