Good to know
for you stay in Maria Alm
Here you can find important information for your vacation in your apartment in Maria Alm.
Q&A
Are parking spaces available at the hotel / apartment?
One underground parking spot per apartment is included in the price. (Residence Schmiedhöfl)
At our Dorfresidence you can find parking spaces in front of the building.
How far is it to the ski lift?
The Natrunbahn valley station is in 200 m walking distance. The ski bus to Dienten and Mühlbach stops almost outside the hotel (approx. 1 minute). The ski bus runs approx. every 15 minutes.
Is there a ski school / sports store nearby?
The ski school Maria Alm and several sports stores are right next door to the AlpenParks Resort Maria Alm.
Can I bring my dog?
Dogs are just allowed at the Dorfresidence. Please contact us before your booking.
We bill € 15 per day (food not included) for cleaning services.
Can we additionally book breakfast with our stay?
You can book our breakfast buffet in our hotel restaurant.
Adults € 12 and children up to age 12 € 7.
What can I do with the Hochkönig Card ?
Use all operating cable cars in Maria Alm, Dienten and Mühlbach free of charge all summer long. Free use of the hiking bus, one summer tobogganing session on the Biberg included, free admission to the public pools in Maria Alm / Mühlbach. Guided mountain bike and e-mountain bike tours... and in winter: one Go Pro helmet camera rental per stay and family, night skiing, and much more!
How can I settle my account?
You can settle your account in cash, via cash card or credit card (Visa and Mastercard).
What are the arrival and departure times?
Our apartments are available from 3 pm on your arrival day. We kindly ask you to vacate the rooms and apartments by 10 am on your departure day.
How late is the reception open?
Our reception is open for you every day from 8 am to 8 pm.
Where can I shop and what are the opening hours?
Supermarket (three-minute walk)
Monday to Friday from 7.15 am to 7.30 pm
Saturday 7.15 am to 6 pm
Open from 2 to 6 pm on Sundays and public holidays in winter.
What is already available in my apartment?
The AlpenParks superior service covers the basic arrangement: a towel package consisting of one large and one small towel per person, washing-up liquid, dishwasher tablets, kitchen roll, filter, salt & pepper, sponge cloth, dish rags, free WLAN, LCD TV, stereo, golf green free discounts.
I need more towels / fresh bedlinen?
Gladly. Please notify the reception. 8 nights and more: one bedlinen change included.
- Additional change of hand and bath towel € 5 per set
- Additional bedlinen / laundry change € 6 per set
I need a high chair / additional bed. Do I have to pay extra?
High chair and baby bed (on enquiry) – one-time € 15
Additional bed for children up to age 5 – one-time € 15
Additional bed for children aged 6 to 15 or adult: € 15 per night (in winter) or € 22 per night (in summer)
Daily cleaning / intermediate cleaning?
Can be booked on request.
