AGB
General Terms and Conditions
Travel insurance
We recommend that you take out travel cancellation insurance before travelling:
Interesting facts/ General Terms and Conditions - Alpenparks Jugend & Familienhotel Matrei
General information
Business type: Youth & family hotel: breakfast – or depending on agreement, half or full board
Check-in: 3:00 p.m.
Check-out: 10:00 a.m.
VAT number: ATU65305779
Arrival and Departure
Check-in: 3:00 p.m.
Check-out: 10:00 a.m.
Booking and deposit
Sparkasse Salzburg
Bank code: 20404
Account No: 00040540221
IBAN: AT312040400040742991
BIC: SBGSAT2SXXX
Your booking is guaranteed and becomes binding upon payment of a deposit.
Please effect payment so the recipient does not have to pay fees.
Deposit for booking 50 %
Upon arrival 30 %
Cancellation
Up to 3 months before the arrival day – free of charge
Up to 1 month before arrival day – 40% of the entire package price
Up to 1 week before arrival day – 70% of the entire package price
In the last and upon NO SHOW – 90% of the entire package price
Please take out travel cancellation insurance, so you are covered in case you fall ill.
Legal basis is Austrian hotel regulations.
Court of jurisdiction is Innsbruck.
Payment
Payments made in cash or with a debit (cash machine) card can be effected fee-free. We also accept the most popular credit cards VISA and MASTER CARD.
Legal basis
Austrian hotel contract conditions in the Austrian hotel association apply.